Legal
Privacy Policy
What personal data ZELMUNIO collects, why, who receives it and your rights under the GDPR, the UK GDPR and US state laws.
Last updated 3 November 2026
This policy explains what personal data ZELMUNIO collects when you use zelmunio.com or buy from us, why, who receives it and what your rights are. It is written for customers in the UK, the EU, the EEA, Switzerland and the United States.
1. Who is responsible
The controller is CHRUSZCZ Clothing Inc, 901 N State St STE R, Jackson, MS 39202, United States, support@zelmunio.com, +1 650 663 8199. Questions about privacy: email us with “Privacy” in the subject line.
2. What we collect and why
| Data | Purpose | Legal basis (GDPR / UK GDPR) |
|---|---|---|
| Name, email, delivery and billing address, phone (optional), order contents, phone model | Processing, delivering and supporting your order; sending order and delivery emails | Performance of a contract (Art. 6(1)(b)) |
| Payment status and the last digits / type of card (from our payment provider) | Taking payment, refunds, preventing fraud | Contract; legitimate interest in preventing fraud (Art. 6(1)(f)) |
| Order and invoice records | Tax and accounting duties | Legal obligation (Art. 6(1)(c)) |
| Messages to us (contact form, email, withdrawal form) | Answering you; handling returns and withdrawals | Contract or steps before a contract; legal obligation for withdrawals |
| Account details, if you create an account | Letting you see your orders | Contract |
| Technical data (IP address, browser, pages requested) in server logs | Running and securing the website | Legitimate interest (Art. 6(1)(f)) |
We do not use your data for advertising, we do not build profiles and we do not make automated decisions about you. We do not send newsletters.
3. Who receives your data
- Payment providers (Stripe and PayPal, when offered at checkout) to process payments and prevent fraud. They act as independent controllers for some purposes; their own privacy policies apply.
- Carriers and our fulfilment partner receive your name, delivery address and, if given, phone number to deliver your parcel.
- Hosting and email: our website and email are hosted by Hostinger, which processes data on our behalf.
- Authorities only where the law requires it.
We do not sell or share your personal information for money or for cross-context behavioural advertising.
4. International transfers
We are a US company, and some of our service providers are outside the UK and the EU. Where your data goes to a country without an adequacy decision, we rely on the European Commission’s Standard Contractual Clauses (and the UK addendum), or on the EU-US Data Privacy Framework where the recipient is certified.
5. How long we keep it
- Order and invoice records: as long as tax law requires — up to 10 years.
- Customer service messages: 3 years after the last contact.
- Withdrawal records: 3 years.
- Accounts: until you delete your account.
- Server logs: up to 30 days.
6. Cookies
We use only cookies that are strictly necessary for the shop to work. Details are in our Cookie Policy.
7. Your rights
You can ask us to give you a copy of your data, correct it, delete it, restrict its use, or send it to you in a portable format, and you can object to processing based on legitimate interests. Email support@zelmunio.com; we reply within one month. We may need to confirm your identity first. Some data we must keep for legal reasons.
You have the right to complain to a data protection authority, for example the Information Commissioner’s Office (UK), Datatilsynet (Denmark), the data protection authority of your German federal state, or the authority in your own EU country.
US residents: you can ask what personal information we hold about you and ask us to delete or correct it, whichever state you live in. We honour Global Privacy Control signals as an opt-out request, although we do not sell or share personal information. We will not treat you differently for using your rights.
8. Children
Our shop is not directed at children under 16 and we do not knowingly collect their data.
9. Security
The site uses encrypted connections (HTTPS). Card details are entered into our payment providers’ secure forms and are never stored on our servers.
10. Changes
We will update this policy when our practices change. The date at the top of the page shows the latest version.