Legal
Terms & Conditions
The terms that apply to orders placed on zelmunio.com.
Last updated 3 November 2026
These terms apply to every order placed on zelmunio.com. Please read them before you order. If you are a consumer, nothing in these terms takes away the rights you have under the law of the country where you live.
1. Who we are
zelmunio.com is run by CHRUSZCZ Clothing Inc, a Mississippi corporation, 901 N State St STE R, Jackson, MS 39202, United States (“we”, “us”). Contact: support@zelmunio.com, +1 650 663 8199. More details: Legal Information.
2. Who can order
We sell to consumers aged 18 or over for delivery to the countries listed on our Shipping & duties page. We do not sell to resellers.
3. Products and pictures
We describe each product as accurately as we can: what it fits, its sizes and what is in the box. Photos show our designs; phones, guitars and other items in the scenes are not included. Colours on screen can differ slightly from the real product. Cases and earbud cases are made for one model each — you choose the model and confirm it before ordering.
4. Prices and currencies
Prices are shown in the currency of your delivery country (GBP, EUR, DKK, SEK, NOK, CHF or USD) with the currency code. The price you pay is the one shown at checkout when you place your order, including the delivery charge. Information about taxes, duties and import charges for your country is on our Shipping & duties page and summarised at checkout. If we make an obvious pricing mistake, we will contact you before dispatch and you can cancel or confirm the order at the correct price.
5. How a contract is made
You place an order by pressing Place order and pay at checkout. This is your offer to buy. We send an email confirming that we received your order; the contract is made when we send it. Before you press the button you can check and correct everything you entered. We store the order details; they are also in your confirmation email. The contract language is English.
6. Payment
You pay when you place the order, using one of the methods shown at checkout. Payments are processed by our payment providers over an encrypted connection; we never see or store your full card number.
7. Delivery
We dispatch within 5 business days of payment and send you a tracking link. Delivery times and charges per country are on our Shipping & duties page. If we cannot dispatch in time, we tell you and you can cancel for a full refund. The risk passes to you when the parcel is delivered to you or to someone you named.
8. Cancelling before dispatch
You can cancel any order free of charge until it is dispatched by emailing us. We refund you in full.
9. Right of withdrawal and returns
Consumers in the EU, EEA and UK may withdraw from the contract within 14 days without giving a reason, as explained on our Withdraw from contract page, where you can also withdraw online. In addition, we accept returns of unused items within 30 days of delivery from customers in every country we deliver to — see Returns & refunds.
10. Faulty goods and your legal rights
We must supply goods that match their description and are of satisfactory quality and fit for purpose. If something is wrong, contact us and we will repair, replace or refund it as the law requires. You keep all statutory rights you have where you live, including the legal guarantee of conformity in the EU and your rights under the UK Consumer Rights Act 2015.
11. What we do not claim
Our cases have not been independently drop-tested and our straps have not been independently load-tested, so we make no drop-protection or load claims. Use straps as described on the product page and on our Care & safety page.
12. Our liability
We are responsible for loss or damage you suffer that is a foreseeable result of our breaking these terms or failing to use reasonable care. We do not exclude or limit liability where it would be unlawful to do so, including for death or personal injury caused by our negligence, for fraud, or under product liability law. We are not responsible for business losses: our products are for private use.
13. Promotions
We do not currently run promotions or discount codes. If we ever do, each promotion will have its own clearly stated terms.
14. Complaints and disputes
Please contact us first at support@zelmunio.com; we reply within two business days. Information on consumer dispute bodies is on our Legal Information page.
15. Law and courts
These terms are governed by the laws of the State of Mississippi, United States. If you are a consumer living in the UK, the EU, the EEA or Switzerland, you also keep the protection of the mandatory consumer laws of the country where you live, and you may bring proceedings in the courts of that country.
16. Changes
We may update these terms. The version that applies to your order is the one shown on this page when you placed it.